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08-09-2022 08:09 AM in
SupportHello guys! Anyone experienced or experiencing same issue with our phones? We, my partner, bought our Note 20 ultra December of 2020. Just last month mine started to have one green line while scrolling on facebook. Then after 2 days became 2 lines and after a week became 3 green lines. Been in samsung center but unfortunately they did not cover the damage. They said LCD should be change and demanding 15,000 pesos plus for the repair. I already said everything like i think it was not my fault, maybe it was their software update so why i need to pay for the repair. Ending i did not let them to repair it. Then just yesterday my partner NOTE 20 ULTRA also got this green line while watching netflix on his phone. We were so shocked. Wow!! I am sure now that it was on their software fault. My GOD SAMSUNG!! please fix this problem and shoulder customer's repair for your error!! Worst unit ever!! I have my IPHONE for 4 years, every parts and system are still working. No problem at all. We regret buying Samsung brand. Never ever!!!
Solved! Go to Solution.
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12-06-2022 01:59 AM in
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08-25-2022 07:47 AM in
SupportI'm having the same problem with my Note 20 Ultra bought last Dec. 2020. After a software update may green line na, then after 2 weeks may pink line na naman, fast forward to today, apat na, 2 green and 2 lines. Went to samsung service center and they are asking P 21,000 to replace the screen. I thought I was only the one having this issue. I hope samsung acknowledges as a defect in their manufacturing process and do something about it.
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08-28-2022 10:18 AM in
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08-28-2022 10:27 AM in
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08-31-2022 09:54 PM in
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09-05-2022 10:49 PM in
SupportHello! The same is happening to me right now, I looked it up and found this thread. Exactly today po, 6 September 2022 at 12:41 PM nag-appear yung green vertical line on the right side (near the camera) of my screen. My unit was bought last August/September 2020 po. Called customer service to let them know of my problem and they instructed me to do a hard restart/restart to safe mode first before referring me to their Service center na sa Megamall since the green line did not disappear. Instructed me to schedule an appointment via the Samsung Members app since may discount din daw sa total na babayaran if ipapakita na via the app daw po nag-sched.
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09-06-2022 01:34 AM in
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09-12-2022 08:40 PM in
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09-10-2022 10:46 PM in
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09-10-2022 10:48 PM in
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