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Original topic:

Green line on s21+

(Topic created on: 11-20-2023 11:30 PM)
319 Views
neeneeyah
Active Level 1
Options
Support
A green line appeared while browsing my phone. Is it a hardware issue? How to fix it?
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4 Comments
yhumsie15
Active Level 3
Support
Same here 😭 . Akala ko ako lang .
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neeneeyah
Active Level 1
Support
Di ka nag iisa. Madami na din na with same issues yata.
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TeamGalaxyBianx
Moderator
Moderator
Options
Support

Hi neeneeyah and yhumsie15! For this issue, we highly recommend bringing your device to a nearby service center. 

You can find the nearest service center to you here: http://spr.ly/SCLocator-SM 📍

We also made it easy for you to book your appointment! You may do so directly from the Support tab on your Samsung Members app, or if you're from Metro Manila, you can have it picked up*!

To book your pickup, you may call the following numbers:

#GALAXY or #425299 [Mobile Phones & Tablets]
1-800-10-7267864 [All Product, Toll Free, PLDT]
1-800-8-7267864 [All Product, Toll Free, Globe]
84222111 [All Product, Landline]

*Galaxy pickup is free ONLY for flagship devices. Service fee applies to other models and varies per service center.

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jun1909
Active Level 1
Support
Samsung Service center suggested to swap my phone with corresponding discount samsung should replace my phone this is not my fault please advise
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