Hi!

[SimplyOceana0122]

Hi!

[Harri_s95]

Sorry then i suggest you to bring it to the samsung's service center, or just buy a new phone if you have a enough money or some budget and yeah maybe in software update cuz we have an limit in updating our phone most of that major update.

[SimplyOceana0122]

Sad to hear that

[SamsungRightCare]

Hi! I'm Sam, your friendly Samsung Customer Service guy. Welcome to Samsung Members Community! Explore your new hub for all things Samsung and beyond. Earn the coolest badges and enjoy awesome perks from us by connecting with Samsung experts, super-fans, and other Community members for tips on features and how to get the most out of your Samsung product. Should you need technical assistance, don't hesitate to reach us via our TOLL-FREE mobile number #GALAXY (#425299) or via our TOLL-FREE LANDLINE: PLDT Toll-free: 1-800-10-726-7864 Globe Toll-Free: 1-800-8-726-7864 Standard Landline : (02)8-422-2111 Daily (8:00 AM to 8:00 PM).

Hope to have your concern resolved soonest! Stay safe. Enjoy the weekend. 😊

[SimplyOceana0122]

Thank you! I gotta call it..

[danesaints]

hello!

[SimplyOceana0122]

Hi!