I am disappointed with Samsung support

[PV6]

I am samsung user for more than decade, including mobile, electronic and home appliances. My samsung s20 had green line while they rejected,last year under free programme as they phone was opened earlier while i never drop nor service it anywhere.

Now samsung s21 has green line suddenly and samsung support say that i need pay for screen replacement. Is this happening repeatidly and samsung aware as it is hardware issue. Is this how ur loyal customer are treated? I am disappointed 

[muthurajan]

Samsung s21 ultra green line issue after software update 😡😡😡