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Original topic:

Kids mode + safe mode restart

(Topic created on: 11-02-2023 03:24 PM)
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Members_DHAkBac
Beginner Level 2
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Support

My son activated Samsung Kids Mode on his phone and does not know the passcode to disable. I am trying to restart in safe mode (all possible combinations of power buttons, volume buttons) and nothing works. Are there any other options besides a factory reset?

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3 REPLIES 3
Support
If you have it enabled in the setting prior, then you can do remote unlock via SmartThings find.

Please see related post: https://r1.community.samsung.com/t5/support/remote-unlock-via-smartthings-find/td-p/23945825?src=Sha...
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EllisKai
Expert Level 1
Support
If you want to start in safe mode long press both down volume and side key.
Then long press the power icon until it reaches to safe mode icon.

You can then go to settings, apps and search kids home and disable it.

Then you can restart the phone.
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EllisKai
Expert Level 1
Support
Are you sure you're not the "son" though?
Just kidding Haha..
Your parents might hate me if this worked.
Just point them to youtube.
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