Lockscreen Stocked in Portrait (Tab S7)

[karlos_]

Hi everyone! I need help po. After I f-reset my Tab S7, laging naka portrait mode yung lock screen kahit naka-auto rotate naman. How to fix this po?

Salamat sa tutugon.

[pham_hni]

Try to adjust these

[karlos_]

Wala pong ganyan sa settings ko. 😞

[TeamGalaxyRene]

Sorry to hear that, karlos_, about your Samsung Galaxy Tab S7 having issues with orientation after the recent updates and we apologize for the inconvenience it caused you.

You can submit an error report through Samsung Members app as follows:

Step 1. Long press Samsung Members icon on Apps screen and tap Error reports.

Step 2. Tap OK on agreement popup to send system log data.

Step 3. Select Symptom category "Settings/System".

Step 4. Describe the problem in details and SEND.

How to submit an error report on Samsung Members app? | Samsung PH

For more assistance, you may contact us on our online Samsung support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

https://www.samsung.com/ph/support/contact/#onlinesupport  

Or contact our Samsung direct hotline numbers below.

#GALAXY or #425299 [Mobile Phones & Tablets]

Available 24/7

1-800-10-7267864 [All Product, Toll Free, PLDT]

1-800-8-7267864 [All Product, Toll Free, Globe]

842 221 11 [All Product, Landline]

Daily (8:00am to 8:00pm)