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Original topic:

New Update Changes Specific Keyboard Key Sounds

(Topic created on: 03-03-2023 10:18 AM)
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lunarcomplex
Beginner Level 2
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Support

After the newest update on March 3rd, 2023, Software update: "G988USQU3HWB4" the keyboard sounds were changed so that when touching the space bar, shift, enter, or other special keys, the sound is lower pitched or different than when touching the letter keys. How can I make every key on the keyboard sound the same like it just was?

2 Comments
TeamGalaxyRene
Moderator
Moderator
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Support

Hello lunarcomples,

We are sorry to hear about your experience with the recent updates on your Samsung Galaxy device having issues with keyboard sounds, and we apologize for the inconvenience it caused you.

Getting used to your device is very common, and once there's a bit of a change in its behavior, you begin to notice it, and that's the very reason I understand and feel the same as you do.

But don't you worry, we are here to assist, guide, and offer solutions to restore your device to its optimum performance.

Before you try out the recommendations below, be sure to check if your device's software and related apps are updated to the latest version. To update your mobile device's software, follow these steps:
 
Step 1. Go to Settings > Software update.
 
Step 2. Tap on Download and install.
 
Step 3. Follow the on-screen instructions.
 
Step 4. Restart your device.
 

If that doesn't work, you may submit an error report through the Samsung Members app as follows:

 

Step 1. Long press Samsung Members icon on Apps screen and tap Error reports.

Step 2. Tap OK on agreement popup to send system log data.

Step 3. Select Symptom category "Settings/System" and "Sounds/Vibrations".

Step 4. Describe the problem in details and SEND.

 

How to submit an error report on Samsung Members app? | Samsung PH

 

If the problem persists, immediately bring your device to the nearest Samsung Authorized Service Center. Rest assured that our Samsung Engineers and Technicians are competent to assess your device, make suggestions, and offer to provide prompt solutions to restore it to optimum performance.

https://www.samsung.com/ph/support/service-center/

 

For more assistance and guidance, you may contact us via our online Samsung Customer Care support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

 
Or our Samsung Customer Care direct hotline numbers below.
 
#GALAXY or #425299 [Mobile Phones & Tablets]
Available 24/7
 
1-800-10-7267864 [All Product, Toll Free, PLDT]
1-800-8-7267864 [All Product, Toll Free, Globe]
842 221 11 [All Product, Landline]
Daily (8:00am to 8:00pm)
 
 
Let us know if you've found a solution by tapping "Accept as Solution" on the answer you like!
 
Stay safe and have a nice day ahead! Thanks for contacting Samsung.

 

0 Likes
nahhman
Beginner Level 2
Support

Nahh man, this is irritating me since the first hour.
Feels like my granddad is typing...
Everytime I think I pressed the backspace but when actually pressing the space.
Sounds are really wrong. It had to be the backspace button.

Even makes me a new samsung account on the forum to speak out loud for the first time