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03-03-2023 10:18 AM in
SupportAfter the newest update on March 3rd, 2023, Software update: "G988USQU3HWB4" the keyboard sounds were changed so that when touching the space bar, shift, enter, or other special keys, the sound is lower pitched or different than when touching the letter keys. How can I make every key on the keyboard sound the same like it just was?
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03-05-2023 06:30 PM in
SupportHello lunarcomples,
We are sorry to hear about your experience with the recent updates on your Samsung Galaxy device having issues with keyboard sounds, and we apologize for the inconvenience it caused you.
Getting used to your device is very common, and once there's a bit of a change in its behavior, you begin to notice it, and that's the very reason I understand and feel the same as you do.
But don't you worry, we are here to assist, guide, and offer solutions to restore your device to its optimum performance.
If that doesn't work, you may submit an error report through the Samsung Members app as follows:
Step 1. Long press Samsung Members icon on Apps screen and tap Error reports.
Step 2. Tap OK on agreement popup to send system log data.
Step 3. Select Symptom category "Settings/System" and "Sounds/Vibrations".
Step 4. Describe the problem in details and SEND.
How to submit an error report on Samsung Members app? | Samsung PH
If the problem persists, immediately bring your device to the nearest Samsung Authorized Service Center. Rest assured that our Samsung Engineers and Technicians are competent to assess your device, make suggestions, and offer to provide prompt solutions to restore it to optimum performance.
https://www.samsung.com/ph/support/service-center/
For more assistance and guidance, you may contact us via our online Samsung Customer Care support channels below.
https://samsung-livechat.sprinklr.com/seao/ph/index.html
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03-10-2023 09:02 AM (Last edited 03-10-2023 09:02 AM ) in
SupportNahh man, this is irritating me since the first hour.
Feels like my granddad is typing...
Everytime I think I pressed the backspace but when actually pressing the space.
Sounds are really wrong. It had to be the backspace button.
Even makes me a new samsung account on the forum to speak out loud for the first time