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Original topic:

No options to register Microsoft account under Settings' Acccounts

(Topic created on: 03-29-2022 02:01 PM)
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jamesbob
Active Level 8
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Support
Hi All and Samsung Team,

I realised that there isn't any options to easily register hotmail account within Settings - Accounts and Backup - Manage Accounts.
Is there any restrictions in doing so?

Because I bypass this by adding hotmail account via Gmail apps, only then I am able to manage hotmail accounts from the above Settings steps.
6 Comments
Support
When u add account is there a option for outlook?
jamesbob
Active Level 8
Support
No , either.. only Google and Samsung options are shown
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Support

I believe u will need to have Outlook or Microsoft apps installed to have that option shown. 

Which model are you using?

jamesbob
Active Level 8
Support
Oh.. if that is the case, then probably make sense. Because the hotmail accounts appear in the settings after I added it via Gmail apps.

Btw, I am using tab s8+.. I can't remember whether i faced this issue on my s21 ultra when I set it up last year. Or maybe I had downloaded outlook apps back then before creating hotmail aacts
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I see.. glad it help clears any doubts.... in my add account its such a long list
SamsungNantakkumar
Moderator
Moderator
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Support

Hello jamesbob. I am Avinash, from Samsung.

Kindly follow these steps to add or register Microsoft account in your device :

>> Settings > Accounts and Backup > Office

If you are unable to see the Office, scroll to bottom and click the "+" to add the Office account.

If the issue persists, we would like to propose the Smart Tutor. The advantage is, we will be able to assist you with further troubleshooting over the call. Please call our Samsung Care Line 1800-726-7864 regarding this service. Our experts at Samsung Care Line will advise and assist you in detail.

Thank you.

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