Original topic:

Order disappeared

(Topic created on: 08-31-2024 01:52 AM)
238 Views
rafinik
Beginner Level 2
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Support

Is it possible to get my order while my order suddenly disappeared? They deducted my money all transaction are successful. But when I contacted Samsung it says

 

the order is not successfully been place yet”

 

I still have the Order number. But I lost the order on my page. How to solve this?

2 REPLIES 2
JSkiesUp
Active Level 6
Support
Contact bank ask also
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MOD_02
Moderator
Moderator
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Support

Dear rafinik,

Greetings from Samsung Community!

Rest assured, we heard your enquiries.
This is moderator from Samsung Community.
Please PM me your order number, allow me to assist you further.

I unable to PM you as you have disabled your Private Messaging function.

Have a nice day ahead!

Warm Regards,
Samsung Community

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