Paired but not connected

[meeVe]

I cant seem to find other ways to connect my phone with my Samsung Galaxy Book2 Pro. I have already tried unpairing them but still same, Paired but Not Connected. How can I fix this?

[alanngwl]

First thing first...Galaxy Book is not officially sold here in SG. So no matter what Galaxy Book you buy, official support in Singapore is 0.

What are you trying to achieve? What phone are you using?

I use a Galaxy Book as well so let me know what you want to do and I will try to help.

[SamsungPradeep]

Hello meeVe. I am Pradeep, from Samsung.

We're sorry for the experience. We strongly suggest you contact our Samsung Care Line at 1800-425-2997 and our experts will be able to advise you accordingly.

Thank You.