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‎10-30-2021 03:39 AM in
SupportWith us heavily relying on our devices this pandemic--whether to connect with our loved ones or entertain ourselves--make sure your Galaxy can also depend on you to take care of them! Here are some tips to avoid overheating, so you can continue enjoying your Galaxy.
- Only use Samsung-approved battery, charger, and cables
- If the lower part of your device is heating up, check for damaged cable and replace if needed
- When it gets too hot while charging, disconnect and let it cool down
- Close any running apps and do not use your device for a while
- Use your Samsung Members' Phone Care feature to check your battery health
For the complete down-low on how to protect your Galaxy from overheating, read this: https://www.samsung.com/ph/support/mobile-devices/tips-to-protect-your-galaxy-from-overheating/
Got any heating questions? Go ahead and #AskSam below! :)
#RightCareTips
If you are unsure as to why your Samsung Galaxy device is giving off heat, we may be able to help identify a cause and a solution.
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