cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

QLED screen issue

(Topic created on: 09-20-2023 01:35 PM)
295 Views
mokki142
Beginner Level 2
Options
Support

I bought my 50" Samsung QLED Q60A TV in 2021. In 2022, the TV screen could not turn on, so I had it sent for service under warranty. They replaced it and it worked fine till now. Now my screen is detaching from the panel and even the back panel on the left and right sides seem to be not secured properly. Samsung says that this is wear and tear but they replaced my screen when they serviced the TV in December 2022. I don't think that Samsung replaced the original screen with an older screen but it is not even a year and the screen is already coming apart. Is there anything that can be done? 

1 REPLY 1
Christean
Beginner Level 3
Support
ì
0 Likes