Hello! I switched from Z flip 4 to the regular s23 but I couldnt seem to activate my google RCS chat. It keeps on saying "trying to verify phone number". I am a smart postpaid user. Can someone help?
Thanks for letting us know your experience with your Samsung Galaxy S23 having issues activating Google RCS chat and with error messages trying to verify phone number, and we are sorry to hear that.
Before you try out the below recommendations as to your solution, be sure to check if your device's software is updated with the latest version. Please check how to update your mobile device's software in the following order.
Step 1. Go to Settings > Software update.
Step 2. Tap on Download and install.
Step 3. Follow the on-screen instructions.
Also, you may check with the mobile network service provider in order to alert them the status of your mobile number and the signal in your coverage area.
If that doesn't fix the problem, you may submit an error report through the Samsung Members app as follows:
Step 1.Long press Samsung Members icon on Apps screen and tap Error reports.
Step 2. Tap OK on agreement popup to send system log data.
If the issue persists, you may bring your device to the nearest Samsung Authorized Service Center in your area. Rest assured that your device will undergo an assessment to pinpoint the root cause of the issue. They may guide you and offer solutions to restore it.
