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10-21-2023 09:00 AM in
SupportOP asking if there's a way to bypass the lockscreen without resetting the device. OP got locked out of their phone with 19 hours wait time to try again. Someone commented to unlock it via SmartThings find. OP then replied that they tried but there's no option. The commenter then said that they might not have enabled it on their phone.
I've got curious if I have mine enabled.
Here's how:
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10-21-2023 05:26 PM (Last edited 10-21-2023 05:26 PM ) in
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10-21-2023 05:34 PM (Last edited 10-21-2023 05:35 PM ) in
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05-14-2024 07:47 AM in
Supportactually this has happened to me I thought I lost my phone and locked it in smart things BUT I found it AND unfortunately it was just at the same moment when i got the message that for security reasons we ask for PIN input instead of biometrics. now I don't actually recall my pin since i JUST got this new phone I assumed would be the default but apparently it is not! So I am now locked out of my phone. Wondering if there is a way to still unlock if you did not click the remote unlock on and not have to do a factory reset 😢
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08-01-2024 08:44 PM in
SupportNot necessarily, biometrics will not work once the phone is restarted. You must enter the pin you created as back up.
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10-21-2023 07:30 PM in
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10-21-2023 07:33 PM in
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10-21-2023 07:41 PM in
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10-21-2023 07:48 PM in
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10-22-2023 10:30 PM in
SupportInteresting! Thanks for sharing this, bagol1209! 🤗