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Original topic:

Repair e pick up Inquiry

(Topic created on: 05-29-2025 10:10 PM)
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Pudindin
Beginner Level 4
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Support

 
I’ve been trying to get my Samsung phone repaired, but since I live 8 hours away from the nearest service center, I requested a pickup service. For the past month, I’ve been going in circles—contacting Samsung through email, text, chat, and phone calls—just to start a repair request. Despite all my efforts, no service center has followed up or scheduled a pickup for my device.

Can anyone help me? Or is traveling for a whole day back and forth is my only option for me to deliver my device to them and another day to get it onced repaired?

Edit: willing naman po mag mail via LBC nalang if pwede sana at bank transfer nalang payment.
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hanquokka
Active Level 3
Support
do you live in Metro Manila po ba? kasi if not po then pickup service is only available for Metro Manila po e.1748582719648.jpg
Pudindin
Beginner Level 4
Support
Based sa nakausap ko sa samsung hotline. Pwede naman po peru e refer lang nila ako sa nearest/available service center. Peru walang nag rereach out.1748583110585.jpg
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