S21 heats easily after 1 Apr 22 patch

[catharsis]

Can the samsung OS team do something about S21 battery usage and heating issue?

I notice battery drains faster after 1 Apr 22 patch. And my phone heats up after just 10 mins of youtube / whatsapp video call.

[Qadir_44]

Same problem 😕 

[SamsungNantakkumar]

Hello catharsis. I am Pradeep from Samsung.

We're sorry for the experience with your Samsung Galaxy S21. May we invite you to book an appointment at our service centre - https://www.samsung.com/sg/support/where-to-find-samsung-service-centre-in-singapore/ where our service engineer will assess your device and advise you accordingly.

Thank you.

[catharsis]

I already used the battery and software diagnostic test in the samsung members app. My battery condition is good and I'm using authentic samsung software. I believe its the OS's issue.

[petelero]

Stop asking us to visit your service centres. This is obviously an OS-level problem and nothing the service centres could do. Collect these user feedbacks and report to Samsung Global HQ instead.

[HeinTA]

Same

[HeinTA]

Service centre cannot solve this issue ,they advise to change battery .

[HeinTA]

Disappointed with Samsung