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Original topic:

Samsung Care+ Registration

(Topic created on: 01-03-2022 09:20 PM)
373 Views
Xambrocio
Active Level 1
Options
Support
Hi! I bought my Z Flip 3 last November 28, 2021 at a Samsung Store here in our area. I bought an additional Samsung Care+ subscription since the free one isn't available anymore. The agent told me it's already registered the day I bought it but upon looking here, at the members app, I'm not yet registered.

I tried registering and it says that the IMEI number is invalid 

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2 Comments
TeamGalaxyDD
Moderator
Moderator
Options
Support

Hey Xambrocio!

Have you reached out to our customer support lines yet? They can help you out!

Mobile Devices Hotline:
#GALAXY (just dial #425299) [Toll Free to all networks]
(02) 8422-2177 [Standard Landline]
Available 24/7

You can likewise send us an email through spr.ly/SamsungPH-Support or engage with us through our Live Chat Support at spr.ly/LiveChatSupport.

Our support team will gather data for documentation, and will further arrange an appointment on your nearest ASCs (door-to-door pick-up is available for users within NCR) for assessment, and/or replacement of the part/s should the cause be determined to be software related (highly subject to approval).

Xambrocio
Active Level 1
Support
Hi! I tried a couple of times and it says that there are no available agents.
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