Frshfrhn
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06-30-2022 07:03 PM in
Support
Hi, anyone using note 20 ultra. Are you guys having problem to connect samsung dex to your tv? Mine sometime it can connect but sometime cannot connect, mostly i cannot connect even for screen mirroring
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DavidLee1999
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07-01-2022 08:18 PM in
Support
Hi, did you perform any software update recently? Sometimes Software Update might help you to fix the problems you faced.
Frshfrhn
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07-01-2022 08:58 PM in
Support
I always update the software but still can't connect
DavidLee1999
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07-01-2022 09:03 PM in
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May I know you commect using wireless or wired connection?
Frshfrhn
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07-03-2022 08:53 AM in
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I'm using wireless connection
DavidLee1999
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07-16-2022 06:47 PM in
Support
Sorry for late reply, did you try connecting to other device? Not sure is the phone’s software problem or the TV software problem, or do you have any other galaxy smartphone that has Dex Mode feature? Like this we can know which one causing the problem👌
Dennislsw
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10-26-2023 04:00 PM in
Support
I'm facing the same problem.. I was able to connect dex to TV yesterday but today it show nothing compatible to connect
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