Spangles
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07-12-2023 08:29 AM in
Support
My phone suddenly developed a white line from the top edge of the phone to the camera lens.
I've noticed that is I switch to Power Save mode the line goes away (but in this mode I don't get 5g).
I've take it to Samsung Service centre who said "it's 3 months out of warranty and will cost in excess of RM2,000 to repair".
Firstly, the reason I have the S22 Ultra is because my previous Samsung Note 20 developed a "motherboard" problem and was advised by the same service centre that it would be cheaper to buy a new phone than have it repaired, as again it was a few months out of warranty.
I've been using Samsung phones since 2012 (Note 3) as well as Samsung TV's, Samsung Microwave, Samsung Fridge/freezer, Samsung Sound Bar, Samsung Washing Machine so I consider myself a good and loyal customer.
However, if all Samsung can guarantee their phones will work is 12 months then I think you have lost my business and will make it known across various social media platforms.
Please review my request to repair this S22 Ultra under warranty.
1 Comment
Jayandrran
Beginner Level 2
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07-13-2023 01:47 AM in
Support
Similar issue happened after software upgrade, refer below link. Im totally disappointed with Samsung as well. Say No to Samsung for future upgrades
https://m.facebook.com/story.php?story_fbid=pfbid02V9seg4gD5PdbdwmsWkVV4dGMybwkHm2f8KyC6wj7jBYCtkHzU...
https://m.facebook.com/story.php?story_fbid=pfbid02V9seg4gD5PdbdwmsWkVV4dGMybwkHm2f8KyC6wj7jBYCtkHzU...
