Hello, I was able to use my tablet as Second Screen previously despite trying numerous time prior to succeed. When I tried to use again today, it no longer has the option to use either gaming/video or drawing mode. At the same time, my laptop was able to detect it as additional display but can't connect. I tried restarting both devices and checked for updates. Still no luck. Please advice how can I proceed. Thank you!
I’m sorry to hear you’re having trouble with the Second Screen feature, Willows. 😕 Since you’ve already restarted both devices and checked for updates, please double-check that both are connected to the same Wi-Fi network. Also, make sure the Second Screen feature is enabled on your tablet by going to Settings > Advanced Features > Second Screen. If the issue persists, contacting our service center for further assistance is the next best step.
