Screen discoloration? Screen burn-in? What is this?

[Juls98]

Hi, does anyone know what happened to this screen of samsung a20?

[butete]

sadly this is a screen issue, better bring the unit to the nearest service center

[SamsungRightCare]

Hey there, Juls! Season's Greetings! As for your concern, you may have unknowingly placed your device on a really tight spot wherein the screen had been subjected to pressure which in turn caused such a problem on your screen. That said, we highly suggest you bring your device to the nearest Samsung Authorized Service Center for hassle-free servicing of your unit. Feel free to hit us up via our toll-free hotlines below.

MOBILE: #GALAXY [#425299]
(02) 8-422-2177 [Standard Landline]
Available 24/7

LANDLINE: PLDT Toll-free: 1-800-10-726-7864
Globe Toll-Free: 1-800-8-726-7864
Standard Landline : (02)8-422-2111
Daily (8:00 AM to 8:00 PM)

LIVE CHAT SUPPORT: https://livechat.support.samsung.com/Customer_new/PH

Our support team will gather data for documentation, and will further arrange an appointment on your nearest ASCs (door-to-door pick-up is available for users within NCR) for assessment, and/or replacement of the part/s (highly subjected for approval). Hope to have helped you! Keep safe and enjoy the holidays! 😊

[Harri_s95]

Have you tried what our Co Members suggests to you.

[SagaOtaku]

galaxy a20 amoled panel is so fragile that it failed on survival test such as pressing with hard objects or you may accidentally sit on it.