Gleore
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07-25-2024 10:44 PM in
Support
Need help in what to do on my phone problem. A vertical green line suddenly appeared in the screen of my 4year old galaxy s20 yesterday
3 Comments
jamesrred
Expert Level 1
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07-25-2024 10:47 PM (Last edited 07-25-2024 11:27 PM ) in
Support
A vertical green line is a hardware defect. It can only be fixed by replacing the screen.
Unfortunately, the S20 series is no longer under warranty as it has exceeded the 1-year coverage period. Consequently, complimentary repairs are no longer available. To obtain an estimate for the repair cost, kindly visit the nearest authorized service center.
https://www.samsung.com/ph/support/service-center/
Unfortunately, the S20 series is no longer under warranty as it has exceeded the 1-year coverage period. Consequently, complimentary repairs are no longer available. To obtain an estimate for the repair cost, kindly visit the nearest authorized service center.
https://www.samsung.com/ph/support/service-center/
Gleore
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07-25-2024 10:59 PM in
Support
Oh i see so this can be only solved via repair. Not sure why the defect happened as i have never dropped my phone. Thank you for the feedback
butete
Expert Level 5
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07-25-2024 11:34 PM in
Support
best have nearest samsung service center do the technical report