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Original topic:

Viu subscription

(Topic created on: 06-05-2022 08:21 AM)
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Marame
Active Level 1
Options
Support
Hello! I bought my s22 last February I recently read somewhere that I am eligible to have 12 months premium viu. However, I can't seem to find it on benefit section. Help? 
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2 Solutions


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Solution
IamRhai
Active Level 7
Support
I noticed that, every now and then, some perks are not shown also. I raised my recent concern to their helpdesk. As of this writing, there is no response yet.

As to your case, revisit the "Benefits" section once in a while.

If, by 15 Jun 2022, you still cannot see the VIU offering, you might want to consider logging a ticket.

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Solution
butete
Expert Level 5
Support
sending error report is the key

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8 Comments
Solution
IamRhai
Active Level 7
Support
I noticed that, every now and then, some perks are not shown also. I raised my recent concern to their helpdesk. As of this writing, there is no response yet.

As to your case, revisit the "Benefits" section once in a while.

If, by 15 Jun 2022, you still cannot see the VIU offering, you might want to consider logging a ticket.
Solution
butete
Expert Level 5
Support
sending error report is the key
itsmemayor
Beginner Level 4
Support
How ?
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Marame
Active Level 1
Support
I see. Will do that 😊 Thank you!
TeamGalaxyEvflor
Moderator
Moderator
Options
Support

Hi Marame! Hope your concern is resolved. Stay safe. Enjoy your day!😊

 

Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.p

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ghibiblio
Beginner Level 2
Support
Hi, I have the same concern. I bought the samsung a13 and I was told that I would also have a 1 year premium subscription on VIU. However, until now there is nothing on my benefit section.
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Delia50
Beginner Level 2
Support
Hi, same problem as well, hope you can look into this. Thanks!
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butete
Expert Level 5
Support
thru diagsScreenshot_20220614-063809_Samsung Members.jpg
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