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05-31-2021 11:41 PM in
TabletsGuys tanong ko lang ano pwedeng gawin yung tablet ko kasi hindi maunlock ginawa ko na ung hard reset pero di pa din gumagana. findmymobile hindi din kasi ung tablet is offline and nakaairplane mode sya suggestion po pls.yung tablet po binili sa ibang bansa tapos pinadala sa pinas
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06-01-2021 12:37 AM in
TabletsAmazing day to you Elle! I'm Jan, Samsung moderator. Thank you for sharing your concern here in the Samsung members community. In regards to this, please bring your device to one of our Samsung service centers for them to assist you further. As you said, your device has been bought outside the country and for that reason warranty won't be acknowledged here but we do advise you to bring this in one of our certified service centers rather than some shady repair booths. Please call us and let us help you book an appointment so you don't need to line the queue. Here are the numbers you can use to reach us #GALAXY [#425299] or (02) 8-422-2177 [Standard Landline]. Our friendly technical team will be glad to assist you. Please do hit us back here with an update once the issue has been resolved. Stay safe and have a great day!
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06-01-2021 05:22 AM in
TabletsThank you for reply ! My cousin is in aurora isabela any near service center there to make appointment
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06-01-2021 06:55 PM in
TabletsOkay that was good to know! Update us here once its resolved!