cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Galaxy Tab A (2016) - Google Play Store has stopped working

(Topic created on: 06-08-2025 06:24 AM)
57 Views
Mimilyme
Beginner Level 4
Options
Tablets
Hi, Samsung Members!

I have an old tablet here (Galaxy Tab A 2016) that has been stucked for many months. I tried to use it again. Applied factory reset to ensure its well-being before reusing it. In terms of software updates, it says that it is actually up to date. 

However, when I tried to use Google Play Store with my Google account (and of course, try to download an app) there's a pop-up that kept appearing--- "Google Play Store has stopped working." I tried every troubleshooting steps that I searched: remove and re-add the Google account, clear cache and clear data of the Google Play Store & Google Play Services, disable and unable the app, and even, restart and reset again this device. 

Do you have any more troubleshooting steps to solve this kind of problem for this specific device? 

Thanks in advance! 
0 Likes
0 Comments