cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Galaxy Tab S8 battery drains during standby

(Topic created on: 04-22-2022 09:15 AM)
9126 Views
K0011
Active Level 4
Options
Tablets
I wonder why tab S8 battery drain when no screen time nor app usage? I don't see such issue on ipad. I can full charge ipad and keep it off for few days, when turn on, is still 100 or 99%. Why tab not in used drains battery at more than 5% a day?
14 Comments
K0011
Active Level 4
Tablets
Look at the chartScreenshot_20220422-091841_Device care_459_1650590399.jpg
0 Likes
Ves_uk
Beginner Level 4
Tablets

I have absolutely the same issue? Did you find out what is causing it?  I thout is the samsung keyboard

0 Likes
K0011
Active Level 4
Tablets
□●■}■}}€@##&^ Samsung
0 Likes
jamesbob
Active Level 7
Tablets
How abt how about putting almost all apps to deep sleep mode and monitor?
0 Likes
K0011
Active Level 4
Tablets
They are sleeping all the times. Wonder anyone experienced the same battery drains without active usage?
0 Likes
SamsungNantakkumar
Moderator
Moderator
Options
Tablets

Hello K0011. I am Faiz, from Samsung.

We regret the inconvenience issue that you are facing. You may follow the troubleshooting steps below:

Step 1 : Perform “Soft Reset”. Kindly refer to the below steps:
>> Please hold the power button and volume down button simultaneously. While holding both of the buttons, the phone will automatically restart.
>> You can release the buttons once the phone prompt with Samsung logo after the phone already turn on

Step 2 : Enabling “Safe Mode”. It boots the phone with factory settings, while temporarily disabling all the third party applications. This helps us to understand whether the issue is caused due to any application conflict or a software problem.
>> Power off the phone.
>> Power on the phone. The Galaxy logo displays.
>> When the Samsung logo appears press and hold the volume down button.
>> 'Safe Mode' displays on the bottom left hand side of the screen when the steps above are done correctly.
>> You may restart your device to exit from safe mode

Verify whether the issue is resolved in the safe mode. If the issue is not replicated in safe mode, it may be due to the 3rd party application; it can be resolved by uninstalling the application(s) causing the problem by going to Apps>> Settings>> Applications>> uninstall the app one by one and check which app is causing the issue.

Step 3 : Enable power saving mode
- Launch settinng> Tap on Battery and device care> Tap on battery> Enable power saving

However, if the issue persists, we would like to propose the Smart Tutor. The advantage is, we will be able to assist you with further troubleshooting over the call. Please call our Samsung Care Line 1800-726-7864 regarding this service. Our experts at Samsung Care Line will advise and assist you in details.

Hope this can help you.
Thank you.

0 Likes
K0011
Active Level 4
Tablets
Faiz, pls don't waste our time by just copy and paste some standard kb stuffs. First is a tab, not a phone. It is newly setup and I don't need to do above. All radio turned off and power saving enabled.
K0011
Active Level 4
Tablets
Your battery app shows no app or what so ever consumed battery in my chart posted
Ves_uk
Beginner Level 4
Tablets

Screenshot_20220825-222457_Device care.jpg

0 Likes