I just got my pre-ordered Tab S9 today (very happy)! I'm trying to activate the free premium subs as indicated in the ads but I can't seem to find such. Can you let me know how to do it?
We are glad that it makes you happy upon receiving your new Samsung Galaxy Tab S9 today. Thanks for reaching out to us here in order to find out how to claim the YouTube as well as the Microsoft 365 1-year personal subscriptions:
Here's how:
1. Customers who pre-ordered any Galaxy Tab S9 Series in any participating authorized Samsung Retail Stores, authorized online online stores, and/or Samsung Online Store within the pre-order period (July 26 to August 17, 2023) are eligible to receive a FREE 12-mos subscription to Microsoft 365.
2. Customers can only start redeeming the Microsoft 365 subscription after 30-60 days upon receipt of their device.
3. Free 12-months Microsoft 365 subscription to be claimed via Samsung Members app.
a. Customer opens Samsung Members app
b. Customer to register (if not yet registered) for a Samsung account.
c. In the app, go to benefits tab and click the redemption banner for the Microsoft 365 freebie
d. Customer to be directed to full mechanics of the Microsoft 365 promo; unique Product license key to be displayed on top of the page
e. Customer must take a screenshot or take note of his/her product license key once given
4. Customer must download the Microsoft 365 app in the Play Store and input their respective product license keys upon app installation.
5. Lost Product License Keys will not be replaced. Customers must take note of their unique codes once given to them.
6. Promo is not convertible to cash and or any other promotion/product of equivalent value.
7. Promo is only applicable to customers who pre-ordered the Galaxy Tab S9 series.
8. Redemption period of the Microsoft 365 freebie to be from August 11 to October 31, 2023 only. If customer was not able to redeem his/her product license key within the redemption period, this will be forfeited.
For the YouTube redemption, I have to check first with the dedicated team about the mechanics update and will let you know here.
Thanks for your patience and understanding in this regards.
It is regret that we cannot provide any definite answer(s) as of the moment aside that its being rolled out from region to region. But rest assured that the dedicated team are working hard escalating the matter to come up with the fastest solution.
Appreciate your patience and understanding in this regard.
