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Original topic:

S-pen lagging and not working properly

(Topic created on: 09-14-2022 06:36 AM)
9055 Views
aajecg
Active Level 3
Options
Tablets
i've been using my tab s7 fe for 4 months now, and earlier this day, i noticed something different about the performance of the pen. it was not responding like normally and i have to put pressure for it to write or erase my notes. i tried changing the nibs, removing my screen protector, restarting my tab, but still the problem is still there. i've had the tab s6 before and i never really had this problem. is there any solution for this before i go to the service center :((

1 Solution


Accepted Solutions
Solution
jamesrred
Expert Level 1
Tablets
You can have it checked at a service center near you. Swapping S Pens doesn't fix it, as you've said.

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33 Comments
Khaled75
Expert Level 5
Tablets
Try going into Safe mode.
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aajecg
Active Level 3
Tablets
hi! how do you do this?
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Khaled75
Expert Level 5
Tablets
To go into Safe mode with the device powered on:
1. Press and hold the power button.
2. Tap and hold Power off.
3. Tap Safe mode.

To go into Safe mode with the device powered off:
1. Press and hold the power button.
2. When "Samsung Galaxy powered by Android" shows, release the power button.
3. When the Samsung or Samsung Galaxy logo appears, press and hold the volume down button. Keep holding the volume down button until the lock screen appears.
4. If you did it correctly, "Safe mode" will appear on the bottom left of your screen.
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aajecg
Active Level 3
Tablets
it's still laggy :(( how do i wipethw cache partition?
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Khaled75
Expert Level 5
Tablets
To wipe cache partition:
1. Turn off your tablet.
2. Plug in the USB cable via PC or Type-C earphones (in case its USB-C to USB-C).
3. Then press and hold Power and Volume up buttons.
4. Release the power button. When the recovery screen shows up, release the volume up button.
5. Navigate to and select Wipe cache partition (Volume up and down is for highlighting options and power is to select).
6. Navigate to and select Yes.
7. Press the power button to select Reboot system now.
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aajecg
Active Level 3
Tablets
will this erase my files?
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Khaled75
Expert Level 5
Tablets
No. It won't erase your files.
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Khaled75
Expert Level 5
Tablets
Did it work?
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aajecg
Active Level 3
Tablets
it did not work, unfortunately :(( i might go to the service center tomorrow :((
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