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Original topic:

Samsung Gallery

(Topic created on: 06-01-2023 09:26 PM)
crizyl
Active Level 1
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Tablets

image

How can I update my samsung gallery in my S6Lite, it always says app isn't compatible in playstore and there is no samsung gallery in galaxy store.
3 Comments
Samloyalist05
Active Level 7
Tablets
Try po sa Galaxy store. I updated all my Samsung apps in Galaxy store.
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TeamGalaxyRene
Moderator
Moderator
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Tablets

Hello crizyl,

Did you try updating your Samsung Galaxy Tab S6 Lite to the latest software updates?

If not, you may update its software in the following order.

Step 1. Go to Settings > Software update.

Step 2. Tap on Download and install

Step 3. Follow the on-screen instructions.

 

If that doesn't fix the problem, you may submit an error report through the Samsung Members app as follows:

 

Step 1. Long press Samsung Members icon on Apps screen and tap Error reports.

Step 2. Tap OK on agreement popup to send system log data.

Step 3. Select Symptom category "Application".

Step 4. Describe the problem in details and SEND.

 

How to submit an error report on Samsung Members app? | Samsung PH

 

Should you need further assistance and guidance, you may contact us via our online Samsung Customer Care support channels below.

 

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

 
Or our Samsung Customer Care direct hotline numbers below.
 
#GALAXY or #425299 [Mobile Phones & Tablets]
Available 24/7
 
1-800-10-7267864 [All Product, Toll Free, PLDT]
1-800-8-7267864 [All Product, Toll Free, Globe]
842 221 11 [All Product, Landline]
Daily (8:00am to 8:00pm)
 
Be sure to click "ACCEPT AS SOLUTION" when you find our answers helpful to you.
 
Stay safe and have a nice day ahead! Thanks for contacting Samsung.

 

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Heyykenn
Active Level 4
Tablets
Maybe your phone no longer has support for recent application version
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