<span;>Good day!
<span;>I'm posting this message hoping that Samsung company or the CEO himself would help me replace the LCD of my Samsung Note 20 Ultra that has one green line in it. I already reached to the service center of Samsung in SM Mall of Asia, Philippines but I was directly told by the representative that It needed to be replaced without even assessing the device by the Samsung Technician. She directly gave me a price quotation of 16500 and she said that if I buy a new phone worth 20,000 pesos or higher I'll get a discount of 30% in which case I'll pay 11550 pesos for the repair of my Samsung Note 20 Ultra. The Samsung Service Center in SM Mall of Asia will even charge you for the check-up of your phone for 300 pesos.
<span;>The phone itself is stylish and elegant but the quality and the service **bleep**! The options for repair that they gave is pro company as they only care what they can get to their customers. <span;>They never cared about the money that their customers invested to buy their device. Their service ends once you already bought the device. The reason why Samsung will never be a number one phone and Samsung phones are incomparable with Xiaomi and Apple phone as these brands of phone offers quality, and excellent after sales service or customer service and will definitely last long compared to Samsung phones.
Here are the sample pictures of my phone with green line. Hoping for your assistance to free the replacement of my phone or lower the cost.
