- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-19-2021 05:33 AM in
TabletsSolved! Go to Solution.
1 Solution
Accepted Solutions

- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
05-20-2021 01:20 AM in
TabletsHey there, Carlo! Welcome to Samsung Members Community! Explore your new hub for all things Samsung and beyond. Earn the coolest badges and enjoy awesome perks from us by connect with Samsung experts, super-fans, and other Community members for tips on features and how to get the most out of your Samsung product. Should you need technical assistance, don't hesitate to reach us via our TOLL-FREE mobile number #GALAXY (#425299) or via our TOLL-FREE LANDLINE: PLDT Toll free : 1-800-10-726-7864 Globe Toll Free : 1-800-8-726-7864 Standard Landline : (02)8-422-2111 Daily (8:00 AM to 8:00 PM)
As with your concern, have you observed if the problem ONLY OCCURS when USING FACEBOOK? If you did and only occurs when using Facebook, you may opt to uninstall, and re-install your facebook app. Also, try to clear cache partition on your device (LINK for CACHE CLEAR: https://www.samsung.com/us/support/answer/ANS00077611/#:~:text=Open%20Settings%2C%20and%20then%20swi....)
If the problem still persist, we suggest for you to call us via our TOLL-FREE HOTLINES stated above. Hope this helps you out. Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Thank you and stay safe! :)

- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
05-20-2021 01:20 AM in
TabletsHey there, Carlo! Welcome to Samsung Members Community! Explore your new hub for all things Samsung and beyond. Earn the coolest badges and enjoy awesome perks from us by connect with Samsung experts, super-fans, and other Community members for tips on features and how to get the most out of your Samsung product. Should you need technical assistance, don't hesitate to reach us via our TOLL-FREE mobile number #GALAXY (#425299) or via our TOLL-FREE LANDLINE: PLDT Toll free : 1-800-10-726-7864 Globe Toll Free : 1-800-8-726-7864 Standard Landline : (02)8-422-2111 Daily (8:00 AM to 8:00 PM)
As with your concern, have you observed if the problem ONLY OCCURS when USING FACEBOOK? If you did and only occurs when using Facebook, you may opt to uninstall, and re-install your facebook app. Also, try to clear cache partition on your device (LINK for CACHE CLEAR: https://www.samsung.com/us/support/answer/ANS00077611/#:~:text=Open%20Settings%2C%20and%20then%20swi....)
If the problem still persist, we suggest for you to call us via our TOLL-FREE HOTLINES stated above. Hope this helps you out. Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Thank you and stay safe! :)
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-20-2021 02:04 AM in
Tablets
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
05-20-2021 02:06 AM in
TabletsYou're more than welcome! Glad to be of help. 😊
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
