Tab S7 Fe WiFi: Screen Discoloration (Yellow Tint)

[eunri07]

I just updated my tablet today from the recent software update but i noticed that the screen became warm or had a yellow tint or hue in it which is very uncomfortable to see. I thought it was because of the tempered glass that I have been using. So I removed it but unfortunately it wasn't the cause. Because even after removing the screen, it still has a warm/yellowish tint. So I concluded that it was due to the software update. Is there a way to fix this? Beside waiting for a new update to fix this. Because I usually use this tablet for editing videos and drawing, and the warm tone/ yellowish tint is bothering me so bad. I hope someone can help me with this problem immediately.

[Khaled75]

Is Eye comfort shield turned on? If it's turned on, turn it off. If it's turned off, then the update might have damaged the screen. You'll have to replace it.

[leonaydzzz]

Hello! Maybe it is because of the color pallet feature. You may try turning it off on settings and check if it goes back to normal.

[TeamGalaxyRene]

Hello eunri07,

We are sorry to hear about your experience with the recent updates on your Samsung Galaxy Tab S7 FE having issues with yellow tint screen discoloration, and we apologize for the inconvenience it caused you.

I feel and understand it. I am expecting that after each update on my device, it will get better and not reduce its quality, so I will be frustrated too.

But don't fret; we are here to guide, assist, and offer solutions to restore your device to optimum performance.

Before you try out the recommendations below, be sure to check if your device's software and related apps are updated to the latest version. To update your mobile device's software, follow these steps:

Step 1. Go to Settings > Software update.

Step 2. Tap on Download and install.

Step 3. Follow the on-screen instructions.

Step 4. Restart your device.

Clear Cache Wipe Partition.

Step 1.  Turn off the device. (Connect with type C cable) 
Step 2. Press and hold the Volume Up key and the power button.
Step 3. When the Android logo displays, release all keys.
Step 4. Press the Volume down key to navigate and select "Wipe cache partition".
Step 5. Press Power key to select. When the wipe cache partition is complete, Select Reboot System.
Step 6. Press the Power key to restart the device.

If that doesn't fix the problem, you may submit an error report through the Samsung Members app as follows:

Step 1. Long press Samsung Members icon on Apps screen and tap Error reports.

Step 2. Tap OK on agreement popup to send system log data.

Step 3. Select Symptom category "Display".

Step 4. Describe the problem in details and SEND.

How to submit an error report on Samsung Members app? | Samsung PH

If the issue persists, you may bring your device to the nearest Samsung Authorized Service Center in your area.

https://www.samsung.com/ph/support/service-center/

or book an appointment with the Samsung Members app as follows:

Support > Book an appointment to set one.

Should you need further assistance and guidance, you may contact us via our online Samsung Customer Care support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

https://www.samsung.com/ph/support/contact/#onlinesupport  

Or our Samsung Customer Care direct hotline numbers below.

#GALAXY or #425299 [Mobile Phones & Tablets]

Available 24/7

1-800-10-7267864 [All Product, Toll Free, PLDT]

1-800-8-7267864 [All Product, Toll Free, Globe]

842 221 11 [All Product, Landline]

Daily (8:00am to 8:00pm)

Be sure to click "ACCEPT AS SOLUTION" when you find our answers helpful to you.

Stay safe and have a nice day ahead! Thanks for contacting Samsung.

[UK10]

Had a problem with colour looking very faded. Tried to change to Vivid mode under display settings but made no difference. Spoke with online support who could not find a solution and now waiting for a further call back. 

BUT meanwhile after searching found that if you go to settings, display and look at the options on the right then go right to the bottom of the options there is a blue written option: visibility enhancements 

Click on this and then on the colour correction (this may already be set as ON as a default) Turn this to OFF. All the colours then returned to what they should look like.

If clicking on the little 'man' icon on bottom of screen (accessibility) this then takes you back to the duller colours.

Looks like you can go straight to these options by clicking on settings, go to accessibility and then click on visibility enhancements. Might be worth a try. Hope this helps.