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Original topic:

Weird aspect ratio

(Topic created on: 09-11-2022 08:24 AM)
783 Views
Santilits
Active Level 2
Options
Tablets
Anyone else using tab s8 and find the socmed apps has zoomed in aspect ratio which is really unusable and hard to view content
7 Comments
SamsungRightCare
Community Manager
Options
Tablets

Hello Santilits,

Thank you for reaching out to us to notify us regarding your encounters with one of the social media apps that has zoomed in aspect ratio and you find it unusable and the content hard to view.

We really understand where your frustration is coming from and don't worry, we are here to help.

To begin with, didn't you know that you can adjust and customize the app aspect ratio to enhance the viewing experience of your Samsung Galaxy Tab S8 as follows.

Adjustable Aspect Ratio : Aspect ratio options to enhance the viewing experience ( Full Screen / 16:9 / 4:3 / App default)

To do this, be guided below.

1) Go to Settings.

2) Tap Advanced Features. 

3) Tap Labs.

4) Select Customize App Aspect Rations.

5) Lastly, select an app and customize it.

 

If the issue persists, you may reach out on the below Samsung support channels links.

https://www.samsung.com/ph/support/contact/#onlinesupport 


https://samsung-livechat.sprinklr.com/seao/ph/index.html 

Hope this content is helpful and your problem gets solved.

0 Likes
Santilits
Active Level 2
Tablets
I see, but the problem is I don't have "Customize App Aspect Rations" in my labs settings. What should I do?20220912_114653_3285_1662954413.jpg
0 Likes
dulber
Active Level 10
Tablets
Must be in the upcoming update. I do not have it either
dulber
Active Level 10
Tablets
By the way, which apps do that? In full screen FB and IG look ok. They get messed up in pop up windows.
0 Likes
Santilits
Active Level 2
Tablets
I guess they look ok when portrait, but when landscape its hard to view content in fb, mess, and tiktok lol
dulber
Active Level 10
Tablets
I accidentally launched FB full screen landscaped. It adjusted but like you said cropped vertically. I wish the pop-outs or apps can be skinned by resolution in pop-outs or orientation so it can adapt. The tablet has the processing power anyway
dulber
Active Level 10
Tablets
Let's give it a try, thenScreenshot_20220913-213124_Software update.jpg