Galaxy watch 4

[janeysl]

My watch died and can't turn on eve  after charging. Can't reboot. 

Anyone have this problem? 

[scinex]

Is it accepting charging? Can you switch it on while on charging cradle?

[janeysl]

No. Can't on, so I also don't know whether it accept. But when I use phone wireless to charge, it does show both product connected and charging.

[scinex]

Could it be possible that your charging cradle is faulty?
If you charge using wireless sharing ( phone ), you need to leave it for quite some time as charging progress is really slow.

[janeysl]

Ah... really? I will try that again. But if I charge using wireless sharing, the watch is also not showing charging too. Maybe not long enough. I try it later today.

[janeysl]

I tried... charging on the wireless power sharing for 1 hour. Nothing happened 😭😭😭

[Shakthi15]

@janeysl try to connect with the original charge ?

[janeysl]

I charged few hours on the original charger, wireless cradle before I try on the wireless power sharing on phone. The watch is just blank.

This is my 1st smart watch 😩

[Shakthi15]

Just the power sharing only now working the watch right? Just what to confirm

[janeysl]

Nope..I charged on the power sharing for 1 hour. Nothing changes.. 😭