Original topic:

Galaxy watch 4

(Topic created on: 05-24-2023 10:53 PM)
91 Views
janeysl
Active Level 2
Options
Wearables
My watch died and can't turn on eve  after charging. Can't reboot. 
Anyone have this problem? 
18 Comments
Shakthi15
Active Level 7
Wearables
Okay but your try other devices to change?
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janeysl
Active Level 2
Wearables
To charge my other device on the wireless power sharing? I just tried. Yes, my device can be charge. So it means my watch problem, right?
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Shakthi15
Active Level 7
Wearables
Yes , maybe you try to backup your watch and rest the watch and see is work or not .
janeysl
Active Level 2
Wearables
I can do nothing with the watch now. Can't back up cause it doesn't connect to my phone. I will rest it till next week. If it still refuse to wake up, I will need to bring it to svc centre. I've tried every way I can find from youtube/Google but.. they all just doesn't work
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Shakthi15
Active Level 7
Wearables
Like that your watch have some software problem ya , try with Samsung service, you can the Appointment the time in the members app ya 😉
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Wearables

Might be software issue, you may go to the nearest Samsung Centre and get your Galaxy Watch4 diagnosed.

Appointment can be booked at the Support tab in this Samsung Members app.

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janeysl
Active Level 2
Wearables
Yeah. I guess that's what u can do. I saw can book tru this app but not sure how does it function. Actually today only I decided to explore this app
Wearables

there are numerous benefits in this Samsung Members app as you go along by. hv fun in exploring (ps: lots of vouchers to be redeemed!)

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janeysl
Active Level 2
Wearables
Thanks for the heads up. I need to register all the devices/product I have in had now.
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