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07-14-2022 12:13 PM in
WearablesHello 지현용. I am Avinash, from Samsung.
We regret learning the experience that you are facing currently. Rest assured we will provide you with the best solution to resolve your issue. You may follow the below steps in order to narrow down the root cause of the issue :
Step 1: Launch the Samsung Health app
Step 2: Scroll down and select 'workout icon' Record your workout
Step 3: Tap on Settings 'cogwheel icon' beside Running Coach
Step 4: Toggle off Coaching Messages
However, if the issue still persists, we would like to propose the Smart Tutor. The advantage is, that we will be able to assist you with further troubleshooting over the call. Please call our Samsung Care Line at 1800-726-7864 regarding this service. Our experts at Samsung Care Line will advise and assist you in detail.
Thank you.
