Troubleshoot gear fit sm-r350

[nalord]

Please help me on how to fix unresponsive touchscreen of my samsung gear fit sm-r350. I've already rebooted but still not responding. Thank you.

[TeamGalaxyRene]

Hello nalord,

We are sorry to hear about your experience with your Samsung Gear Fit having issues with an unresponsive touchscreen, and we apologize for the inconvenience it caused you.

After trying out several self-troubleshooting steps that turns out not to be working, I'll get worried too. But don't worry, we are here to assist, guide, and offer solutions to restore it to optimum performance.

If your watch screen is sluggish, frozen, or not responding at all, the issue could be caused by outdated software, third-party apps, or the physical condition of your watch. Dirty hands, optional accessories, gloves, and sharp objects can also cause the screen to not respond properly. 

So, I highly recommend bringing your device to the nearest Samsung Service Center in your area. 

Rest assured that our Samsung Engineers/Technicians are competent to assess your device with suggestions, and offer to provide prompt solutions to restore it up to optimum performance.

https://www.samsung.com/ph/support/service-center/

For more assistance and guidance, you may contact us via our online Samsung Customer Care support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

https://www.samsung.com/ph/support/contact/#onlinesupport  

Or our Samsung Customer Care direct hotline numbers below.

#GALAXY or #425299 [Mobile Phones & Tablets]

Available 24/7

1-800-10-7267864 [All Product, Toll Free, PLDT]

1-800-8-7267864 [All Product, Toll Free, Globe]

842 221 11 [All Product, Landline]

Daily (8:00am to 8:00pm)

Let us know if you've found a solution by tapping "Accept as Solution" on the answer you like!

Stay safe and have a nice day ahead! Thanks for contacting Samsung.

[nalord]

Thank you so much for the advice.