Original topic:

Watch 6 Classic software problem

(Topic created on: 08-28-2023 03:43 AM)
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Tom-B
Beginner Level 2
Options
Wearables

When I try to use Galaxy Wearable to link my new Watch 6 Classic to my Note 8 phone the watch appears on the scan page of the phone but when I pick it .  I get a message saying 

"Galaxy Watch Classic (SEH) not supported

Not supported for the current version of your phone software. Check for an update then try again"

My phone tells me its software is up to date!   I'd appreciate advice. Samsung have been hopeless so far.

 

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4 Comments
scinex
Expert Level 4
Wearables
Galaxy watch 6 and Classic require a phone running on Android 10 or higher. Could you check your phone if it's running on Android 10 at least?
Galaxy4Ever
Active Level 1
Wearables
The highest software update for the note 8 is android 9 so there is no way to get it paired
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Johan30
Beginner Level 2
Wearables

According to this website:

https://www.samsung.com/us/support/answer/ANS00082502/

it only requires Android 8.

So I also now have a problem with my Note 8.  Wasted money on a 47mm classic.

scinex
Expert Level 4
Wearables
This is interesting because in some part of Samsung website, it clearly says otherwise that GW6 only works with Android 10 and above.
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