help

[SAYANGBOY]

Currently using C9 pro, when i apply always screen on why my screen not like previous. Previous if setting screen always on when night time will show the time n look nice but now no more. Seem like got problem. Any idea anyone?

[aimanaimran]

go to or search Always On Display.

[MOD_1]

Hi SAYANGBOY,

This is Moderator from Samsung Members Community.

Thank you for reaching out to us on the matter.

Rest assure we will escalate your matter to the respective team for feedback and shall revert once we receive an update.

In the mean time, you can also reach our Customer Service via Live Chat or Call directly under the "Get Help" tab in Samsung Members app.

Once again, we thank you for your support we appreciate your patience and understanding.

Thank you.

[MOD_2]

Hi SAYANGBOY,

This is Moderator from Samsung Members Community.

Would you mind to share the print screen and explain in details so we can further assist you ?

Thank you.

[SAYANGBOY]

if I'm apply always on display then will be like this

[SAYANGBOY]

last time it will only show the time n date