Could someone help me my phone s20 fe 5g, it always asks me to put google maps to deep suspension due to errors and frequent activations and it also happens with other applications, what should I do so that it does not happen and the apps work correctly?
Go to settings > battery & device care > background usage limits Then either toggle the "put unused apps to sleep" off or select "never sleeping apps" click the "+" then select all the apps you don't want to be put into a sleep. Hope this helps, it's based of the setting in my S23 Ultra but should be similar. You can always search "deep sleep" in your settings to find the location to adjust settings.
Is it still happening? Maybe the app isn't optimised for that handset? Although I think if that's the case, there's possibly a warning on the app store?
Thanks for reaching out. I suggest sending an error report within 2-3 minutes of the issue occurring for this to be investigated by our research and development team. Error reports assist with identifying any deviations in your device performance. Once analysed, our team will get back to you with a response to advise further steps.
To send an error report: Samsung Members app > Support > Error reports > select issue category > Describe issue and frequency > Tick ‘Send system log data’ > ‘Send’ in top right.
