Mobile Apps & Services

My Galaxy 4 not turning on

Posted by 11-24-2023 11:15 PM in Samsung Smart Switch

HiNeed help.My Galaxy 4 not turning.It was on charge whole night. Not turning on this morning. Thanks View Post

11-27-2023 09:50 AM

Hey @sanoth Could you please refer to the comments below and let me know how it goes. Kind Regards, ... View Post

Android 6.0 Australia availability

Posted by 11-12-2023 07:43 PM in Samsung Account

Anyone know when the new Android update is coming in Australia? WA View Post

11-13-2023 08:31 PM

Has anyone heard when telstra customers might get the 6.0 software update View Post

Sharing Medical Reports

Solved

Posted by 11-12-2023 08:23 AM in Samsung Health

Hoping someone can help.I have a Samsung Watch 5 and take my blood pressure and ECG every day. I have the 3 supporting apps on my phone. I want to... View Post

11-14-2023 10:07 AM

Hey @dog753 Thank you for your help. Kind Regards, SamsungClaudette View Post

Samsung Health app data wiped

Posted by 11-08-2023 12:03 PM in Samsung Health

I checked my Health App this morning and the steps totals were wiped from previous.Samsung, why is that? View Post

11-09-2023 04:50 PM

Ok thanks will do View Post

Water Intake UI has changed with Missing Minus button

Posted by 11-01-2023 02:59 PM in Samsung Health

Hi Team,i had a samsung health update and the Water intake option has changed as well. Looking good but it doesnt have a Minus button. It used to... View Post

11-03-2023 04:39 AM

I'm not sure on the watch, but from the phone, tap on the water intake, then press and hold on an en... View Post

Samsung pass/pay

Posted by 10-26-2023 04:48 PM in Samsung Pay

Just got new phone s23 ultra yesterday and samsung pass saying error 163 anyone had this problem??? View Post

10-27-2023 08:06 PM

Hmm, i haven't seen that before.Can you try clearing the cache in the Samsung pay/wallet app? Also m... View Post

Blood glucose

Posted by 10-25-2023 09:10 PM in Samsung Health

When I take a reading with my glucose monitor, it sends the data to Samsung Health. I then edit the entry to add extra information.The next time I... View Post

10-26-2023 02:49 PM

Hey @tw33k You will need to play around with Samsung Health permissions to find a way to stop that f... View Post

Disable phone Step counter

Posted by 10-25-2023 12:15 AM in Samsung Health

Hi, I need to disable the phone step counter on samsung health. I only want it to track from my watch. I've tried the solution posted in here a... View Post

10-26-2023 03:10 PM

Hey @Nat75 Yes it will still register the steps from your watch 😁👍 Kind Regards,SamsungClaudette View Post

Wallets

Posted by 10-18-2023 04:30 PM in Samsung Pay

Hi, does anyone know of a good all in one wallet app to use on my new Android? I've just ditched my Iphone but Samsung's wallet doesn't... View Post

10-23-2023 03:38 PM

Thank you View Post

Heart Rate graph

Posted by 10-06-2023 09:17 AM in Samsung Health

Hi... can the heart rate graph ever be displayed as line graph? I'm trying to get a good handle on my night time heart rate and I find this chart... View Post