Hello Guys, On my A53 5G when I want to send a picture message to my daughter the Link sharing comes up and it won't send it and says can't send files. It only does it when I am talking to my daughter so one number could one of you tech minded people tell me how to turn it off please?
Sorry I know there is an option somewhere but I can't remember as it's been a couple of year's since I got that option as I only use quick share or nearby share. I think when the message comes up you can deny the link share.
I am really sorry to hear you are that you are having this issue.I suggest sending an error report within 2-3 minutes of the issue occurring for this to be investigated by our research and development team. Error reports assist with identifying any deviations in your device performance. Once analysed, our team will get back to you with a response to advise further steps.
To send an error report: Samsung Members app > Get help > Error reports > select issue category > Describe issue and frequency > Tick ‘Send system log data’ > ‘Send’ in top right.
Thank you samsungclaudette, my Samsung A53 5G have a error report come up on the screen which I have never seen in any of my previous Samsung's. It said send so pushed the button. I was busy and I didn't follow it it up. I am not sure what day it was Friday or Saturday. Any advice?
