For unknown reasons I sent my ph off to have the screen replaced, since receiving it back its given me nothing but grief regarding notifications. It doesn't make any sounds what so ever when it comes to notifications, volume during phones calls seems to fade in and out constantly. This is also been happening not only since getting my phone back from screen replacement but also since it done the most recent software updates, is there something that can be done about this pleased
Hi @Cheda353, did you enable any power mode or battery optimisation settings? It is possible that these are putting apps to sleep in the background, which may be preventing you from getting notifications.
To check, go to your:
1. Settings > Notifications > "Sleeping apps" at the bottom > Removing any apps that are being put to sleep once you leave the app.
2. Settings > Notifications > If it is toggled on, check which app notifications you would like to enable while data saving is on.
If neither of these help, I suggest sending an error report via the Samsung Members app for this to be investigated. Error reports are sent to our team to identify any deviations in your device performance, once analysed, our team will get back to you with a response to advise further.
To send an error report:
Samsung Members > Get help > Error reports > select issue category > describe issue and frequency > Tick ‘send system log data’ > Send in top right.
