S22ultra broken as **bleep** and no one wants to help

[madashell]

My s22 ultra brand spanking new less then 3 months old has ZERO reception ZERO data REGARDLES of what sim I use, vodaphone. Teltsra, optus, amasim. It dosent matter zero, nada, zip and zilch EVERY SIMGLE samsung employee says its terrible and broken and will be fixed, but the second a tech has there hands on it, theres no issue which is a flat out lie! Your telling me this is normal and aceptedable what a joke. This is deond a joke im going to the ACCC as this is terrible never buying samsung again!!!

[Jayden32v]

It isn't the phone even though you have good reception it's actually the coverage

[madashell]

Well my phone will display 5g but get 0 reception. Regardless of where I am its the phone its not my provider regardless of what provider it is, samsung tells me nothing is wrong but this happens with EVERY provider

[madashell]

I cant to italics so please ignore caps

[Jayden32v]

It's because your preferred network in settings is set to 5g only

[madashell]

Ive changed that! I promice anything you list 8ve tried

[Jayden32v]

Try going also into city locations

[madashell]

Oh I did that regardless still nothing

[madashell]

Anything you list as an option I promice Ive done with 3 diffrent providers and 3 diffrent sims

[SamsungClaudette]

Hello @madashell

I am so sorry that you are having this issue. I would really like to look into this for you. If you could send an email with the below information filled out, through to members.au@samsung.com I will have this issue personally escalated for you.

Subject Title: SamsungClaudette - S22ultra broken <----Please post this in the Email Subject as well as your community Handle.

Customers Name
Online Name
Email
Contact Number
Preferred Call Back Time
State
Model
Serial Number
Product Issue

Kind Regards,
SamsungClaudette