Secure folders apps crashing since update

[Synice]

Chrome wont load, anything uses Android System Webview with the latest update will crash the app and advises to uninstall the webview. 

[mbckl]

Have you tried clearing the cache of the Android System Web view?

[Synice]

Hi, i cant clear cache of "Android System Web View" cause it doesnt exist under secure folder, but i reset both Chrome and Outlook cache and data, and I got this when i launch Outlook

[Synice]

You may be wondering what? Version? This is what happens, the 16th Oct 2023 update crashes both outlook and chrome

[Synice]

After uninstalling that, outlook works fine but chrome still crashing inside secure folder

[SamsungClaudette]

Hey @Synice

Thanks for reaching out. I suggest sending an error report within 2-3 minutes of the issue occurring for this to be investigated by our research and development team. Error reports assist with identifying any deviations in your device performance. Once analysed, our team will get back to you with a response to advise further steps.

To send an error report:
Samsung Members app > Support > Error reports > select issue category > Describe issue and frequency > Tick ‘Send system log data’ > ‘Send’ in top right.

Kind Regards,

SamsungClaudette