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04-01-2023 02:26 PM (Last edited 04-01-2023 02:32 PM ) in
DiscussionCan someone pls provide the new email address for the promotions team in Australia? I have recently been in a conversation with them about a product redemption issue harking back to 2020 and then all of a sudden "promo.au@samsung.com" became redundant!
I have tried but its pretty much impossible to find it listed anywhere on the samsung website!
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04-01-2023 05:16 PM in
DiscussionDon't know the email your searching for, however I could suggest contacting our Community Managers to see if they can help.
Please supply any reference numbers/case manager information.
members.au@samsung.com
Subject Title: SamsungClaudette - Promotions Team <----Please post this in the Email Subject as well as your community name.
Name:
Email:
Contact Number:
Order Number:
State of residence:
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04-03-2023 11:20 AM in
DiscussionHey @Dolgogi
Thank you for your help.
Kind Regards,
SamsungClaudette
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04-03-2023 11:22 AM in
DiscussionHey @Members_WL35xHb
I am sorry to hear that you are having this issue. Could you please refer to @Dolgogi comment and send me an email so i can help you with your issue.
Kind Regards,
SamsungClaudette
