As per your Samsung promotion instructions, to redeem my smart watch I have loaded up the proof of purchase which I received from Vodafone with my purchase of Samsung galaxy S23+. Which includes my full name, date of purchase, value and the retailer’s name.
However, when I upload my proof of purchase document to redeem my Samsung smart watch, it keeps sending me e-mail mentioned I have unloaded the wrong document. After verifying with Vodafone, I been advised that it is the standard proof of purchase document they sending to all Vodafone customers and this was the first complain.
As a solution, Vodafone requested me to attach the first bill which I received from Vodafone after I purchase Samsung Galaxy S23+ along with the proof of purchase document to verify my purchase furthermore. If anyone has further advice will be much appreciated. Thank You. ❤️
It is not a samsung scam but the numbers coming with our contracts just have a little google on telstra active scams or optus etc I'm telstra and yes I did not get my watch it's been shipped but now I can't even find it I apparently don't have one.
I'm the same as per Samsung promotion instructions to redeem my smart watch I have done what has been asked an have not received any form of confirmation that it has been received or gone through awaiting a reply of some sort
