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Original topic:

5G not working

(Topic created on: 04-21-2024 05:57 AM)
74 Views
Peraz
Beginner Level 2
Options
Galaxy A
Hello ,may I ask why does 5g not working on my samsung a33. This phone has 5g settings on mobile network but still not working. 


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5 Comments
Yael_101
Active Level 3
Galaxy A
🤔 It could be that your residence area doesn't have 5G coverage. Where you located at?
Or try to use these diagnostic test using same app - Samsung Members1713705105048.jpg1713705105068.jpg
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Yael_101
Active Level 3
Galaxy A
Your sim card does support 5G, right?
0 Likes
JeneI
Active Level 1
Galaxy A
Try turning off your battery savings! This made mine work.
0 Likes
Galaxy A
ensure turn off 5g is off in power saver1713752541997.jpg
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Peraz
Beginner Level 2
Galaxy A
Appreciating all the suggestions🤗 but I did try that. Turning off battery savings, and even reseting the mobile network settings. But unfortunately 5g network doesn't appear. Maybe because of my location .
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