A10s system update

[Ginko_Biloba]

I recently did a system update for my device but after doing it I can't turn on my wi-fi and bluetooth. Anyone who have the same experience and knows what to do?

I have sent an error report about it but still hasn't recieved a reply.

[SamsungRightCare]

Hi! I'm Sam, your friendly Samsung Customer Service guy. Welcome to Samsung Members Community! Explore your new hub for all things Samsung and beyond. Earn the coolest badges and enjoy awesome perks from us by connecting with Samsung experts, super-fans, and other Community members for tips on features and how to get the most out of your Samsung product. Should you need technical assistance, don't hesitate to reach us via our TOLL-FREE mobile number #GALAXY (#425299) or via our TOLL-FREE LANDLINE: PLDT Toll free : 1-800-10-726-7864 Globe Toll Free : 1-800-8-726-7864 Standard Landline : (02)8-422-2111 Daily (8:00 AM to 8:00 PM) or via LIVE CHAT SUPPORT: https://livechat.support.samsung.com/Customer_new/PH

As per your concern, you may try to do a 'Soft Reset' to your device. Press and hold the Power button and the Volume down button down simultaneously for more than 7 seconds to restart it.

A soft reset means turn off your device and restart, it will shut all functions of your device and start it all over again. Hope to have helped you out. Be sure to click " ✓ Accept as Solution" when you find an answer that works for you. Stay safe and have a nice day ahead!

[Ginko_Biloba]

Tried it. Didn't work

[enzo_rqs]

Do you update it on Android 10? I'm a A10s user and some of A10s users have a same problem with you after updating Android 10. Luckily, my A10s have no issue in Wi-Fi and Bluetooth after Android 10. And now, I'm using Android 11 without issue.

[Ginko_Biloba]

Updated to Android 11

[Zariyah]

Hi! same problem,did it turned on now?

[Ginko_Biloba]

Still didn't. The soft reset didn't fix the problem.

[xnabca]

Samsung a10s prompted software update And  now bricked phone. Thanks Samsung 

[i_am_marky]

In my case, I had my A10s repaired instead, it's now working. According to one of the technicians, it was the "Wi-fi IC at fault", the other said it was the "WTC at fault".

[ma2mal]

Samsung update are a10s to destroy the unit Samsung update the destroyer... nice one Samsung