Can someone help me? My phone got an update this morning so I update it while doing chores. Went I get back to check my phone, It went black screen like its off but it flash dim light on the screen. When I try to hard reset it keeps Installing the system update but when it reach 99% it turns off and went back to its dim light flashing. And whenever I try to reset again it keeps going to its Installing system update interface. Can you help me?
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I am very sorry to hear about this issue. No worries, I'll try to help you. Make sure that your device has a power. Try charging it first. If it's not working, call our hotline. We can set an appointment or we can offer pick up service depending on your location to bring your device to our authorized service centers. Stay safe and have a nice day ahead!
